Identifying a Miss-sell

How to identify mis-selling

Mis-selling affects all sizes of business, whether you are a large corporation or a micro-business then unless you have access to supplier base prices and have extensive energy knowledge then there is no way for you to spot the mis-selling as it's typically not detailed on supplier contracts or paperwork.

It can be hard for the majority of businesses and charities to identify mis-selling, especially if you are unfamiliar with supplier pricing models, contract structures, pricing trends of energy etc, and especially as you often are so pushed for time in business. Due to these complexities the broker always has the upper hand and relies upon your inexperience, and their industry knowledge to maximise their commissions. Paperwork often does not disclose these hidden amounts and most suppliers won't assist in disclosing commissions so it can be very hard even for financial directors to spot that they have been scammed.